Terms and Conditions

Terms and Conditions

Without prejudice to the provisions of the general terms and conditions, the consequences of COVID-19 qualify as force majeure and deliveries may be postponed by us on the account of COVID-19. We also reserve the right to make partial deliveries and/or to dissolve the order in whole or in part. We cannot be held liable in case of a delay of delivery or partial delivery on the account of COVID-19.

E&OE
Images used for illustrative purposes only.
Models may vary from country to country.
Prices are subject to change without prior notice
All prices exclude VAT, installation; rigging, transportation and commissioning of the generator .

Delivery

The anticipated delivery time is given in good faith and we will endeavor to adhere to it. We are however unable to accept liability or responsibility for unforeseeable delays due to factors beyond our control. Such factors would typically include delays on the part of factories, shippers, customs, railways and road transportation etc.

Validity

This quotation is valid for 7 days.

Payment

Goods will only be delivered once bank guarantees for payment terms are finalized. (Cheques WILL NOT be accepted). Full payment must be made before the unit can be collected.

Exchange Rate

This quotation is valid for a SA Rand / US Dollar exchange rate. If the exchange rate deteriorates above this rate, the quoted price is subject to change. If a deposit has been received; the difference (due to exchange rate fluctuations) would need to be amended and the difference paid or the difference credited.

Parts and Service

Parts and service are available from us at the above address where we offer a full facility. We work through a nationwide dealer network to supply parts and service units to our customers. Should you require any further information please do not hesitate to contact us.

Warranty

All 3000rpm units are covered by a six month or 500 hours warranty, and all 1500rpm by a one year or 1000 hour warranty against faulty parts and workmanship, fair wear and tear excluded. Warranty covers parts only and excludes labour and travelling costs.

Training

We undertake to train your personnel in the correct operating procedures and maintenance of this equipment at our earliest convenience, should you require this. Such training will only be carried out at Smith Power premises.